Assessing challenges to ineffective communication in government institutions: A case study of Vuwani area, Limpopo, South Africa

Bernard N. Rasila, Mavhungu E. Musitha

Abstract


Twenty-five schools were burnt. Others were damaged. This is during the protest at Vuwani area. Five houses were also torched. Businesses were brought to complete shutdown for more than three months.

The protests followed lack of effective communication and consultation between Municipal Demarcation Board (MDB), government and communities on matters of municipality boundaries. The MDB took a decision that parts of Vuwani would be incorporated into the Malamulele villages to establish a new municipality, LIM 345. This angered Vuwani communities allegedly because they were not consulted. The MDB denied the allegations.

A qualitative study was conducted in the area where there were interactions with government, and community members. Media reports were also used to substantiate the findings. It was revealed through the study results that although there was some communication between government institutions including the MDB and community members, this was not effective, hence violent protests. This paper is intended to provide strategies for future effective communication by state functionaries to avoid violent protests caused by ineffective communication.


Keywords


Municipality Demarcation Board; Effective communication; Municipality boundaries; violent protests

Full Text:

HTML EPUB XML PDF


DOI: http://dx.doi.org/10.4102/apsdpr.v5i1.177

Submitted: 08 June 2017
Published: 08 December 2017

Comments on this article

View all comments




African Online Scientific Information Systems (Pty) Ltd t/a AOSIS
Reg No: 2002/002017/07
RSA Tel: 086 1000 381
International Tel: +27 21 975 2602
15 Oxford Street, Durbanville, Cape Town, 7550, South Africa
publishing(AT)aosis.co.za replace (AT) with @

All articles published in this journal are licensed under the Creative Commons Attribution 4.0 International (CC BY 4.0) license, unless otherwise stated.
Website design & content: ©2018  AOSIS (Pty) Ltd. All rights reserved. No unauthorised duplication allowed.
By continuing to use this website, you agree to our Privacy Policy.

Subscribe to our newsletter

Get specific, domain-collection newsletters detailing the latest CPD courses, scholarly research and call-for-papers in your field.

Subscribe

Africa’s Public Service Delivery and Performance Review    |    ISSN: 2310-2195 (PRINT)    |    ISSN: 2310-2152 (ONLINE)