Original Research

Enhancing Human Capital Development and Service Delivery in Nigerian Tertiary Institutions through Effective Academic Staff

Chinyeaka Igbokwe-Ibeto, Emma Chukwuemeka, Elizabeth Okechukwu
Africa’s Public Service Delivery & Performance Review | Vol 2, No 3 | a62 | DOI: https://doi.org/10.4102/apsdpr.v2i3.62 | © 2014 Chinyeaka Igbokwe-Ibeto, Emma Chukwuemeka, Elizabeth Okechukwu | This work is licensed under CC Attribution 4.0
Submitted: 23 November 2016 | Published: 01 September 2014

About the author(s)

Chinyeaka Igbokwe-Ibeto, Nnamdi Azikiwe University
Emma Chukwuemeka, Nnamdi Azikiwe University
Elizabeth Okechukwu, Enugu State University of Science & Technology

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Within the framework of bureaucratic and human capital theories, an eclectic approach, the study examines the nexus between academic staff recruitment in Nigerian tertiary institutions and human capital development as well as service delivery with specific reference to universities. It is generally agreed that higher education is a sine-qua-non for human capital development and efficient service delivery. Higher education is a prerequisite for the production of highly competent experts, which in turn, contributes to the development of organizations and the economy at large. For these to be achieved, the right content and academic staff  must be in place to perform this varied function.  However, over the years the quality of human capital coming out of Nigerian universities and its impact on service delivery has become a source of concern to employers of labour and all stakeholders. Inferential opinions have traced the problem to the recruitment of incompetent academic staff. To investigate the issues raised, the study relied heavily on primary and secondary data and multi stage sampling was used to select the sample population. The data collected was presented in pie chart and simple percentage. Similarly, in order to test the hypotheses and establish the degree of dependence or independence of the variables under investigation, the chi-square statistical technique was used. The findings of the study revealed among others, that Nigerian universities do not employ merit, qualification and competency in the academic staff recruitment. It also established that there is a significant relationship between merit, qualification and competency based academic staff recruitment and human capital development and service delivery. To enhance human capital development and service delivery in Nigerian universities, the study recommends among others, that an independent body like the National University Commission (NUC) should be given the responsibility of academic staff recruitment and promotion for all universities in the country.


Academic Staff. Human Capital; Higher Education; Quality; Recruitment


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Crossref Citations

1. Entrepreneurial curriculum in African universities: A panacea to graduates’ unemployment if?
Chinyeake J. Igbokwe-Ibeto, Florence C. Agbodike, Kehinde O. Osakede
Africa’s Public Service Delivery and Performance Review  vol: 6  issue: 1  year: 2018  
doi: 10.4102/apsdpr.v6i1.222