Factors affecting effective citizen-based monitoring of frontline service delivery in South Africa

Lesedi S. Matlala

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Crossref Citations

1. Use of evaluation evidence in municipal decisions: The case of Tshwane’s indigent programme
Lesedi S. Matlala, Diniko P. Setwaba
Journal of Local Government Research and Innovation vol: 6 year: 2025
doi: 10.4102/jolgri.v6i0.278

2. Decentralisation in Action: Understanding Organisational Culture and Employee Performance in Local Governments – A Multicontext Review for Advancing Sustainable Development Goal 16
Aisha Asiimwe, Tom Ongesa Nyamboga, Asuma Nchanga Cornellius
F1000Research vol: 14 first page: 1243 year: 2025
doi: 10.12688/f1000research.172472.1

3. Why oversight recommendations fail: examining the implementation gap in public service commission recommendations in South Africa
Lesedi Senamele Matlala
Cogent Social Sciences vol: 11 issue: 1 year: 2025
doi: 10.1080/23311886.2025.2548016

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Africa’s Public Service Delivery & Performance Review | ISSN: 2310-2195 (PRINT) | ISSN: 2310-2152 (ONLINE)