Original Research

Techno-Bureaucratic Governance and Public Service Delivery: Indonesia and Nigeria in Perspectives

Jacob Olufemi Fatile, Iyabo Olojede, Kehindde David Adejuwon
Africa’s Public Service Delivery & Performance Review | Vol 3, No 3 | a93 | DOI: https://doi.org/10.4102/apsdpr.v3i3.93 | © 2015 Jacob Olufemi Fatile, Iyabo Olojede, Kehindde David Adejuwon | This work is licensed under CC Attribution 4.0
Submitted: 23 November 2016 | Published: 01 September 2015

About the author(s)

Jacob Olufemi Fatile, Lagos State University, Nigeria
Iyabo Olojede, Lagos State University, Nigeria
Kehindde David Adejuwon, Lagos State University, Nigeria

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Abstract

Techno-bureaucratic governance is fundamental to contemporary public service. This is because the roles of the bureaucrats and technocrats become more relevant in policy formulation and implementation when the government had to (re)invent its institutions to move from routine administration to that of development planning and management. Utilizing a qualitative approach, the paper notes that techno-bureaucratic ideology values technical expertise itself and its technical experts, efficiency, economic development and effective public service delivery. Adopting comparative perspective, the paper examines techno-bureaucratic governance and public service delivery in Indonesia and Nigeria. The paper takes a cursory look at the similarities and differences between the two countries. The paper notes that the technocracy nurtured by the New Order in Indonesia was cohesive and effective because of its technical expertise and has helped Indonesia to turn oil income into productive investments,whereas in Nigeria the oil income was used for prestigious projects to the detriment of productive investments. The paper therefore recommend among others that developing societies need a new strategy in delivery services in their public service, and this can be achieved through skilled
professionals, technocrats and knowledge based actors. It concludes that for public service to deliver effective services, an efficient bureaucracy and technocracy remain invaluable.

Keywords

Techno-bureaucratic governance; Service Delivery; Productive Investment; Development Planning; Public Policy

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