Original Research

Enhancing the sustainability of state-sponsored cooperative enterprises through effective participatory monitoring and evaluation

Zamikhaya G. Gotyi
Africa’s Public Service Delivery & Performance Review | Vol 13, No 1 | a982 | DOI: https://doi.org/10.4102/apsdpr.v13i1.982 | © 2025 Zamikhaya G. Gotyi | This work is licensed under CC Attribution 4.0
Submitted: 29 July 2025 | Published: 12 December 2025

About the author(s)

Zamikhaya G. Gotyi, Department of Public Administration and Economics, Faculty of Management Sciences, Mangosuthu University of Technology, Durban, South Africa

Abstract

Background: The South African government has identified the promotion of cooperatives as a key strategy for improving socio-economic conditions in impoverished communities and facilitating their integration into the mainstream economy. Each year, different government departments allocate substantial public resources for the establishment and support of these enterprises, underscoring the need for effective monitoring and evaluation (M&E) systems to ensure that public funds are utilised efficiently and that cooperatives achieve their intended developmental objectives.
Aim: This study critically examines the role of M&E in enhancing the sustainability and performance of state-sponsored cooperative enterprises in the Chris Hani District of the Eastern Cape province in South Africa.
Setting: The study was conducted at Chris Hani District Municipality (CHDM) in the Eastern Cape province of South Africa. Cooperative enterprises that participated in the study were recruited from all the six local municipalities in the district. The setting was chosen because it was the only district in the Eastern Cape with a functional Cooperative Development Centre and had a higher number of active cooperatives.
Methods: The research employed a qualitative approach, drawing on data collected through individual and group interviews with a purposive sample of 46 participants.
Results: Thematic analysis of the data reveals that current M&E practices are fragmented, compliance-driven and largely disconnected from the lived experiences and operational realities of cooperative members. Capacity-building interventions are seldom followed by substantive post-training monitoring, thereby limiting their long-term effectiveness. Similarly, financial grants are often disbursed with inadequate oversight, which weakens accountability mechanisms and contributes to persistent instances of mismanagement.
Conclusion: The exclusion of cooperative members from meaningful participation in M&E processes, alongside siloed operations among state agencies, further diminishes the developmental impact of government support initiatives.
Contribution: The study highlights these systemic weaknesses and argues for a reimagined, participatory and integrated M&E framework that transcends administrative formalities and instead fosters learning, strengthens accountability and enhances the sustainability of cooperatives. Such an approach is essential for unlocking the transformative potential of cooperatives in advancing local socio-economic development.


Keywords

cooperative enterprises; monitoring and evaluation; state support; capacity building; sustainability

JEL Codes

D63: Equity, Justice, Inequality, and Other Normative Criteria and Measurement; E20: General; E24: Employment • Unemployment • Wages • Intergenerational Income Distribution • Aggregate Human Capital • Aggregate Labor Productivity

Sustainable Development Goal

Goal 8: Decent work and economic growth

Metrics

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