Author Details

Matlala, Lesedi S., School of Public Management, Governance and Public Policy, College of Business & Economics, University of Johannesburg, Johannesburg, South Africa

Vol 12, No 1 (2024) - Original Research
Factors affecting effective citizen-based monitoring of frontline service delivery in South Africa
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Africa’s Public Service Delivery & Performance Review | ISSN: 2310-2195 (PRINT) | ISSN: 2310-2152 (ONLINE)