Original Research

Potential Benefits of Monitoring and Evaluation as a Tool in the South African Local Government Spheres

T. R. Mle
Africa’s Public Service Delivery & Performance Review | Vol 2, No 1 | a43 | DOI: https://doi.org/10.4102/apsdpr.v2i1.43 | © 2014 T. R. Mle | This work is licensed under CC Attribution 4.0
Submitted: 22 November 2016 | Published: 01 March 2014

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T. R. Mle, University of Fort Hare, South Africa

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Abstract

Public institutions exist for the public good and employ public officials to perform duties aimed at providing a better life for all. The Constitution of the Republic of South Africa, 1996 requires that the public service maintains a high standard of professional ethics, use resources efficiently and effectively, and provide services equitably.  When the new political dispensation came into being in 1994 in South Africa, the newly-elected government committed itself to ensuring a better life for all through the provision of services, for example water and electricity supply, sanitation, and houses, etc. To this end, policies and programmes were put in place. However, the challenge that faces the government is the implementation of these policies and programmes which largely remains unsatisfactory. Systems of reporting and performance are, in the main, weak. To address this short-coming, therefore, government came up with the concept of monitoring and evaluation of the implementation of policies and programmes to the extent of creating a new department of Performance Monitoring and Evaluation in the Presidency.  Key to the effective implementation of government policies and programmes is the introduction of a tool to ensure that such policies and programmes do not gather dust. This paper therefore, posits how such a tool can have potential benefits in the local government sphere and be a panacea to the ills of this sphere which is characterized by violent service delivery protests through which communities express their dissatisfaction at the non-delivery of essential services.  


Keywords

Monitoring and Evaluation; Ethics; South Africa; Public Institutions; Performance; Service Efficiency; Policies and Programmes

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