ABOUT THE JOURNAL
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government. View our Editorial Team.

 

Quick links:

 LATEST ARTICLES

Original Research

 
Ethical implications of water tankering in urban water provision: Case of eThekwini Municipality  
Nyashadzashe Chiwawa
08 April 2026

Original Research

 
Assessing the capacities of rural communities to participate in local economic development initiatives of the Great Kei Local Municipality  
Ayanda Sondara, Lungile Penxa
20 March 2026

Table of Contents

 
Table of Contents Vol 13 No 1 (2025)  
Editorial Office
23 February 2026

Original Research

 
Enhancing the sustainability of state-sponsored cooperative enterprises through effective participatory monitoring and evaluation  
Zamikhaya G. Gotyi
12 December 2025

Original Research

 
Integrating machine vision for road condition assessment: A case of the City of Johannesburg  
Victor Rambau, Thomas Munyai, Olasumbo Makinde
29 November 2025

Reviewer Acknowledgement

 
Acknowledgement to reviewers  
Editorial Office
18 November 2025

Review Article

 
Service quality measurement practices in commercial banks: A systematic literature review  
Argan D. Keneni, Isaac Mabhungu
11 November 2025

Original Research

 
Financing public sector innovation in the national sphere of government in South Africa  
Lucia Masilela, Danielle Nel-Sanders
29 October 2025

Original Research

 
Implementation review of GRAP 109 disclosure in South African metropolitan municipalities  
Gundo Masindi, Beatah Sibanda
16 October 2025

Original Research

 
Enhancing public-sector entrepreneurship: Evidence from Zimbabwean parastatals  
Leslie Ncube, Ntandoyenkosi Sibindi
30 September 2025
More Latest Articles...
FAST FACTS 2018- STATISTICS (UPDATED DAILY)
209 PUBLISHED
CONTENT
1457 CROSSREF
CITATIONS
3288066 TOTAL
DOWNLOADS
 ANNOUNCEMENTS

Notification: Just in

 
The Table of Contents for Vol 13 No 1 (2025) of our esteemed scholarly journal has just been released! Dive into the latest findings and must-read articles shaping your field. Don't miss out on this invaluable resource for researchers and academics alike. Stay informed, stay ahead!  
Posted: 2026-02-24 More...

Press Release: Unlock the future of research with open access

 

Boost your research's visibility, foster global collaboration, and drive innovation by exploring the benefits of open access. Break free from limitations and share your work with the world. Read our blog, Why open access is the future of academic publishing.


Be part of the transformation today!

 
Posted: 2025-11-26

Website Update: AOSIS Transitioning to CRediT Authorship Taxonomy

 

Starting in November 2025, AOSIS will begin using CRediT (Contributor Roles Taxonomy) authorship contribution statements for all new submissions and acceptances. Published articles reflecting CRediT statements will appear from 2026. Guidance is available under the Author Guidelines: Formatting Requirements, and all contributions should be disclosed in the Authorship, Disclosure Statements, Copyright, and License Agreement Form (Cover Letter) at submission or the Authorship Change Request Form. Following these guidelines ensures transparency, accountability, and integrity in the publication process.

 
Posted: 2025-11-05

Website Update: AI in Research: Transparency and Compliance Reminder

 
In 2025, the inclusion of AI policies became compulsory for all SciELO SA journals. Authors using AI-assisted technology must disclose their use in manuscripts to ensure transparency, accuracy, and trust. Guidance is available in the Plagiarism, Fabrication and Artificial Intelligence Policy page and the Submission Guidelines under 'AI-assisted technologies' in the formatting requirements. Not sure if this journal is indexed in SciELO SA? Please check our Indexing Services page.  
Posted: 2025-10-06
More Announcements...