Original Research

Management in achieving competitive advantage in Nigerian public organisations under the global economy

Chijioke Hope Ukanwah, Emeka Austin Ndaguba
Africa’s Public Service Delivery & Performance Review | Vol 3, No 3 | a94 | DOI: https://doi.org/10.4102/apsdpr.v3i3.94 | © 2015 Chijioke Hope Ukanwah, Emeka Austin Ndaguba | This work is licensed under CC Attribution 4.0
Submitted: 23 November 2016 | Published: 01 September 2015

About the author(s)

Chijioke Hope Ukanwah, University of Nigeria, Nigeria
Emeka Austin Ndaguba, University of Fort Hare, South Africa

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This paper explores the strategic role of human resources management in achieving competitive advantage in a global economy. Human resource management remains indispensable in engendering competitive advantage for businesses in this era of tense global competition. Productivity and competitiveness of organisations is now dependent on their employees’ ability to generate, process, and apply knowledge. Scholars and practitioners of human resources management agree that a workforce that is properly trained and managed is a source of competitive advantage. The article recognised the fact that public organisations have not really given importance to human resource management and this is responsible for their underwhelming performance. The paper recommends some HR strategies that managers can adopt to improve the quality and value of their workforce, and these range from effective talent management, continuous workplace learning, safe and healthy work environment, ICT adoption, competitive benefit system, HR planning to proper deployment of skills and expertise.


Human resources; Human resources management; Competitive advantage; Resources base model; Globalization


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