ABOUT THE JOURNAL
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government. View our Editorial Team.

 

Quick links:

 LATEST ARTICLES

Original Research

 
Integrating machine vision for road condition assessment: A case of the City of Johannesburg  
Victor Rambau, Thomas Munyai, Olasumbo Makinde
29 November 2025

Reviewer Acknowledgement

 
Acknowledgement to reviewers  
Editorial Office
18 November 2025

Review Article

 
Service quality measurement practices in commercial banks: A systematic literature review  
Argan D. Keneni, Isaac Mabhungu
11 November 2025

Original Research

 
Financing public sector innovation in the national sphere of government in South Africa  
Lucia Masilela, Danielle Nel-Sanders
29 October 2025

Original Research

 
Implementation review of GRAP 109 disclosure in South African metropolitan municipalities  
Gundo Masindi, Beatah Sibanda
16 October 2025

Original Research

 
Enhancing public-sector entrepreneurship: Evidence from Zimbabwean parastatals  
Leslie Ncube, Ntandoyenkosi Sibindi
30 September 2025

Original Research

 
Enhancing municipal performance: Analysis of financial sustainability disclosures in South Africa  
Malewa J. Tshabalala, Beatah Sibanda
23 September 2025

Review Article

 
Interest rates and capital flows: An application of the Mundell-Fleming model in emerging markets  
Morris Tenderere, Syden Mishi
20 September 2025

Original Research

 
Effectiveness of local economic development agencies in the Eastern Cape: Findings from 2023 Auditor General Report  
Yamkela Majikijela, Mthuthuzeli Swartz, Nosiphiwo Nkonki, Willie T. Chinyamurindi
19 September 2025

Original Research

 
Barriers to the Institutionalisation of outcome-based approaches in South Africa’s Public sector  
Lesedi S. Matlala
18 September 2025
More Latest Articles...
FAST FACTS 2018- STATISTICS (UPDATED DAILY)
205 PUBLISHED
CONTENT
1258 CROSSREF
CITATIONS
2842258 TOTAL
DOWNLOADS
 ANNOUNCEMENTS

 Notification: Holiday Notice: Platform Remains Accessible

 
The AOSIS offices will be closed for the Republic of South Africa’s holiday season from 19 December 2025 and will reopen on 06 January 2026 at 08:00 AM Central Africa Time. The journal platform will remain accessible at all times, allowing you to submit your manuscript and provide any required input during the review stage (e.g., submitting your review or revisions) or finalisation stage (e.g., copyediting, proofreading). For urgent matters during this period, please contact the AOSIS Contact Centre. Please note that response times may be slightly delayed during the holiday period due to reduced staffing. We are grateful for the opportunity to work with you this year. Wishing you a joyful end to 2025 and a fresh start to 2026.  
Posted: 2025-12-01

Notification: Thank You, Volume 13 Reviewers!

 
We would like to recognize and thank the reviewers who helped ensure the high quality of the research published in Volume 13 of Africa’s Public Service Delivery & Performance Review. Your contributions are invaluable! Your hard work not only improves the quality of the journal but also enriches the broader field of research. We hope to continue working with you in future volumes.  
Posted: 2025-11-19 More...

Press Release: Unlock the future of research with open access

 

Boost your research's visibility, foster global collaboration, and drive innovation by exploring the benefits of open access. Break free from limitations and share your work with the world. Read our blog, Why open access is the future of academic publishing.


Be part of the transformation today!

 
Posted: 2025-11-26

Press Release: Academic Writing Month: How to progress, publish, and empower your research

 
Visit our Academic Writing Month blog post for guidance and perspectives on enhancing scholarly writing.  
Posted: 2025-11-07

Website Update: AOSIS Transitioning to CRediT Authorship Taxonomy

 

Starting in November 2025, AOSIS will begin using CRediT (Contributor Roles Taxonomy) authorship contribution statements for all new submissions and acceptances. Published articles reflecting CRediT statements will appear from 2026. Guidance is available under the Author Guidelines: Formatting Requirements, and all contributions should be disclosed in the Authorship, Disclosure Statements, Copyright, and License Agreement Form (Cover Letter) at submission or the Authorship Change Request Form. Following these guidelines ensures transparency, accountability, and integrity in the publication process.

 
Posted: 2025-11-05
More Announcements...