Original Research

Strengthening Performance Management System Implementation in South African Municipalities

Malefetsane Mofolo
Africa’s Public Service Delivery & Performance Review | Vol 1, No 1 | a25 | DOI: https://doi.org/10.4102/apsdpr.v1i1.25 | © 2012 Malefetsane Mofolo | This work is licensed under CC Attribution 4.0
Submitted: 22 November 2016 | Published: 01 June 2012

About the author(s)

Malefetsane Mofolo, Walter Sisulu University of Technology, South Africa

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Adoption of a performance management system in municipalities presented a serious challenge for its implementation. This scenario is implicitly manifesting itself in the reports of the Auditor-General on the financial statements and performance of municipalities, as well as in the state of local government in South Africa overview report (2009). These reports called for the conceptualisation of a model that to strengthen the implementation in municipalities of a performance management system that is efficient and effective. And most importantly, this model could be beneficial for growth, development and effective service delivery.


Municipalities; Performance Management; System Implementation


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