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Original Research
Strengthening Performance Management System Implementation in South African Municipalities
Africa’s Public Service Delivery & Performance Review | Vol 1, No 1 | a25 |
DOI: https://doi.org/10.4102/apsdpr.v1i1.25
| © 2012 Malefetsane Mofolo
| This work is licensed under CC Attribution 4.0
Submitted: 22 November 2016 | Published: 01 June 2012
Submitted: 22 November 2016 | Published: 01 June 2012
About the author(s)
Malefetsane Mofolo, Walter Sisulu University of Technology, South AfricaFull Text:
PDF (652KB)Abstract
Adoption of a performance management system in municipalities presented a serious challenge for its implementation. This scenario is implicitly manifesting itself in the reports of the Auditor-General on the financial statements and performance of municipalities, as well as in the state of local government in South Africa overview report (2009). These reports called for the conceptualisation of a model that to strengthen the implementation in municipalities of a performance management system that is efficient and effective. And most importantly, this model could be beneficial for growth, development and effective service delivery.
Keywords
Municipalities; Performance Management; System Implementation
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