Vol 12, No 1 (2024)

Browse Archives

Featuring a distinctive collection centered on "Advancing Knowledge for Social Economic Transformation in a Dynamic World," curated by guest editors Dominique E. Uwizeyimana, Benon Basheka, and Hardlife Zvoushe.

Editorial
Africa’s public service delivery and performance overview 2024 Munacinga C. Simatele	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a900 \| 08 November 2024

Review Article
Subversion of digital Darwinism in public healthcare facilities in South Africa Amos Shibambu	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a745 \| 10 January 2024

Review Article
Transformation of digital government services in the public sector in South Africa Amos Shibambu	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a753 \| 08 May 2024

Review Article
The strategic role of traditional leadership in promoting good governance Noluthando S. Matsiliza	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a825 \| 10 June 2024

Review Article
The role of public–private partnership in achieving local government sustainable development Kutu S. Ramolobe, Unathi Khandanisa	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a816 \| 14 June 2024

Review Article
Evidence-based healthcare practice adoption: The impact of electronic health records Lovemore Motsi, Bester Chimbo	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a728 \| 05 September 2024

Review Article
Performance reporting practices in state-owned enterprises: A systematic literature review Tsedal L. Mikael, Isaac Mabhungu	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a866 \| 31 October 2024

Original Research
Enhancing governance through blockchain technology in the South African public sector Beatah Sibanda, Benon Basheka, Jan van Romburgh	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a734 \| 24 January 2024

Original Research
The impact evaluation of coronavirus disease 2019 on service delivery in South Africa Babalo Yekani, Sibongisen B. Ngcamu, Sareesha Pillay	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a718 \| 29 January 2024

Original Research
Effective strategy execution for enhanced service delivery in south african municipalities Nyashadzashe Chiwawa, Henry Wissink	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a741 \| 08 April 2024

Original Research
A co-production model for the South African housing sector Hlengiwe P. Maila, Lianne P. Malan, Adrino Mazenda	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a800 \| 10 April 2024

Original Research
Bettering procurement by Central Supplier Database in the public sector: A panacea or a fallacy? Nontuthuko S. Nkwanyana, Albert T. Agbenyegah	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a758 \| 06 May 2024

Original Research
The perceived fairness and consistency of SAPS disciplinary practices: The demographic analysis Thabo A. Mabusela, Thulile L. Ngonyama-Ndou, Mphoreng M. Mmako	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a799 \| 10 May 2024

Original Research
Breaking New Ground: Perceptions of RDP house beneficiaries of the Mavuso settlement in Alice, South Africa Thandeka Khowa-Qhoai, Nqaba Tyali	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a790 \| 20 May 2024

Original Research
An examination of the Fourth Industrial Revolution in the context of the South African local government Thobile P. Mhlongo, Peta Thomas	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a807 \| 10 June 2024

Original Research
South African public hospital intrapreneurship culture: Unit nurse managers’ governance role Thandiwe M. Letsie	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a805 \| 17 June 2024

Original Research
Effect of feedback and rewards on employee performance: City of Johannesburg Municipality’s case Edgar Adams, Njoku O. Ama	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a798 \| 25 June 2024

Original Research
Impact of knowledge factors on implementation of smart card technology in public healthcare Lario Malungana, Lovemore Motsi	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a680 \| 09 July 2024

Original Research
Mitigating irregular expenditure and enhancing corrective measures at the Department of Water and Sanitation Comfort D. Nabane, Heinz Eckart Klingelhöfer, Johanna C. Geyer	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a793 \| 10 July 2024

Original Research
Spatial governance of the peripheries in South Africa: Past lessons and a look into the future Sandile B. Mkhwanazi, Nokukhanya N. Jili	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a837 \| 10 July 2024

Original Research
Artificial intelligence technologies usage for improved service delivery in Uganda Teddy Nalubega, Dominique E. Uwizeyimana	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a770 \| 24 July 2024

Original Research
Factors affecting effective citizen-based monitoring of frontline service delivery in South Africa Lesedi S. Matlala	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a851 \| 06 August 2024

Original Research
The significance of total quality management implementation challenges in service delivery Thabiso G. Moholoholo, Prosper K. Hoeyi, Kingsley N. Orlu	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a841 \| 07 August 2024

Original Research
Corporate social responsibility in state-owned enterprises: Zimbabwe Revenue Authority Melody Mandevere	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a754 \| 20 September 2024

Original Research
The impact of public procurement on delivery of quality education in Queensburgh secondary schools, KwaZulu-Natal province, South Africa Gabriel L. Ngcobo, Hendrik F. Conradie	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a844 \| 24 September 2024

Original Research
Integrated development plan strategies for service delivery in Nelson Mandela Metropolitan Municipality Nadiswa Mpolweni, Martin Kabange, Omololu M. Fagbadebo	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a835 \| 23 October 2024

Original Research
The adoption of virtual reality technologies for training healthcare professionals Lario Malungana, Bester Chimbo	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a867 \| 10 December 2024

Original Research
The impact of business support services on the payment of social grants in the Free State province Setsabi S. Matsoso, Moses M. Gasela	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a872 \| 12 December 2024

Original Research
South Africa’s service delivery in the 4IR era: The need for responsible leadership Nkosingiphile E. Mkhize, Christian Kayembe, Xolani Thusi	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a767 \| 18 December 2024

Editorial - Special Collection: Social Economic Transformation in a Dynamic World
Social economic transformation in a dynamic world Hardlife Zvoushe	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a808 \| 23 May 2024

Original Research - Special Collection: Social Economic Transformation in a Dynamic World
Customer complaints management in South Africa: A quest for service excellence Tebogo Mogotloane, Valery Louw	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a752 \| 09 January 2024

Original Research - Special Collection: Social Economic Transformation in a Dynamic World
Governance challenges in the provision of municipal services in the Vhembe District Municipality Takalani N. Mudzusi, Pandelani H. Munzhedzi, Ephraim Mahole	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a749 \| 14 February 2024

Original Research - Special Collection: Social Economic Transformation in a Dynamic World
Consultocracy in South African public service: A case of repositioned public administration curricula Arthur M. Shopola, Ricky Mukonza, Rasodi K. Manyaka	\| HTML \| EPUB \| XML \| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a747 \| 25 April 2024

Reviewer Acknowledgement
Acknowledgement to reviewers Editorial Office	\| PDF
Africa’s Public Service Delivery & Performance Review \| Vol 12, No 1 \| a903 \| 07 November 2024

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Africa’s Public Service Delivery & Performance Review | ISSN: 2310-2195 (PRINT) | ISSN: 2310-2152 (ONLINE)

Vol 12, No 1 (2024)

Editorial

Review Article

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Original Research

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Editorial - Special Collection: Social Economic Transformation in a Dynamic World

Original Research - Special Collection: Social Economic Transformation in a Dynamic World

Original Research - Special Collection: Social Economic Transformation in a Dynamic World

Original Research - Special Collection: Social Economic Transformation in a Dynamic World

Reviewer Acknowledgement

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